Episode 49 – The Racist Patient Part 2 – Phillipa Malpas

February 12, 2019
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Randy A Goldberg MD MPH FACP
Randy A Goldberg MD MPH FACP
5 years ago

I often tell my residents and students that when a patient is being rude, obnoxious, or offensive, it’s almost never about you; it’s almost invariably about the patient. If you can get through the behavior to figure out what’s underlying it, you have a real chance to make a connection. That being said, of course, it can be extraordinarily difficult to get through the behavior when they are being directly and personally offensive.

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